RMA Request...


Fill out "In Full" and submit this form to initiate a RMA request.
Once received, An RCN Representative will contact you with an RMA Number.
Do Not Return Items Until You Have Received An RMA Number.

- RMA Request Form -

If you believe you have a Faulty Unit
Please fill out ALL the below details to initiate the RMA Process
- Contact Details -
Company Name   * [?]
Contact Name   * [?]
Contact Phone Number   *
Contact Email Address   * [?]
- Order Tracking -
Invoice/Order Number   * [?]
Invoice Date   * [?]
- Reason for RMA Request -
Type of return   *
RCN Asset Tag or Serial Number of Machine at Fault
How to locate RCN Asset number
If returning more than one item Please Separate with a Comma		   *
Description of Fault Experienced   *
By Completing this form you agree that all information supplied is accurate and correct
Please Date * and Initial * If you Agree
* = Required Information

 

Note: While we endeavor to collect the units at the time you suggested above, we can not guarantee this will be the time / date of collection.